Future Opening: Westdale Mall General Manager
Full Time • Westdale Mall
REPORTS TO: Restaurant Owner
POSITION SUMMARY STATEMENT:
This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.
PRINCIPLE RESPONSIBILITIES:
- Ensure the restaurant is in full compliance with all local, state and federal regulations to include health codes, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
- Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
- Provide leadership to the restaurant team to consistently meet standards of superior service, quality, safety and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values.
- Continuously improve the skills, knowledge and morale of all employees. Treat employees with dignity and respect, and create an environment where the entire team does the same. Prepare qualified employees for promotion to the next position.
- Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
- Accountable for the proper hiring and staffing of the restaurant with qualified personnel and employees who are trained and developed within the franchise operating standards.
- Train employees to deliver total customer satisfaction. Respond positively and quickly to customer concerns.
- Actively participate in Local Restaurant Marketing.
- Implement and promote all Public Safety Foundation initiatives.
- Ensure all required programs, reports and legal documents are accurate, complete and submitted on schedule.
- Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
- Represent Firehouse Subs® in a professional, positive manner at all times.
- Communicate effectively to Employees, Owner, District Manager and/or Area Representative.
- Maintain restaurant and equipment in full working order. Communicate problems immediately to Owner and/or DM.
- Able to work on their feet for up to 13 hours at a time.
- Able to lift up to 50 lbs.
- Any other duties assigned by Owner or DM.
Compensation: $38,000-$50,000/Year, plus applicable bonus plan and benefits
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
- Hearty and Flavorful Food
- Heartfelt Service, and
- Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
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Competitive hourly wages
Discounts on meals
Friendly, team-oriented environment
Excellent growth opportunities