REPORTS TO: General Manager/Shift Leader

Position Summary: The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that…the front lines of our operation and standards must be exceeded to ensure we execute on our mission. We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

Job Requirements:

Positive work ethic, reliable for showing up to scheduled shifts, and last minute calls
Able to work in a fast-paced environment.
Excellent menu and product knowledge.
Accountable for the preparation of the guest’s order.
Able to communicate effectively with guests and handle questions and concerns in a professional manner.
Team player.
Thanks the guest sincerely for their business.
Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
Maintains an organized, stocked, and sanitary work space.
Able and willing to complete other restaurant functions such as cashier, cleaning, per management direction, or any other duties assigned by the general manager, or shift leader.
Maintains a safe and positive work environment, adhering to all established food and safety guidelines.
Provide direction and feedback to workers during shifts
Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management
Able to lift up to 50 lbs.

Firehouse Subs^® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation^®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

Hearty and Flavorful Food
Heartfelt Service, and
Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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